Jl Raya Mangsit Senggiggi, Lombok, Indonesia
I really appreciated staff allowing me to change my first room (71) to an older room (6) with more privacy, less noisy and much better sea view. Our party had a number of small children - an enclosed (safe from water) play area would have made parent's life a lot easier. Food was generally excellent but breakfasts allowed more options than were listed on the menu. EG I discovered on my last day that boiled or poached eggs could be ordered. It would be helpful to include information on local events, tours, places to visit etc as standard in each room. The web info on Lombok is mainly about hotels, so not very helpful.
5/5 Standard of room
4/5 Quality of food
5/5 Value for Money
location perfect. very clean beach, rather exclusive since it was far away from main tourist drag of senggigi. However, a few things made me rate this hotel down: 1) no tv - was told that tv sets limited and only available on request subject to availabilty . 2) no coffee/tea making facilities - had to call reception again. they took 30 minutes to look for one. 3) leaky aircon at my ground floor unit 4) mosquitoes - our room hotel #5 and 6 were along the fence, separating the hotel and another private property. all of us got bitten when seating at balcony at different times of the day. 6) breakfast menu is very limited. the indonesian nasi goreng was too salty and full of msg. 7) restaurant waitress - no good morning, sulky face. just dropped menu on table, and even suggested us to just take 3 bowls of fruit even if we were 4. when another staff commented on her glum expression, she said she was beautiful so it doesn't matter...... do train the service staff to be customer-oriented and to be mindful of what they do or say.
2/5 Standard of room
2/5 Quality of food
2/5 Value for Money