2, Galle Road, Colombo 3, Sri Lanka
I very much enjoyed my stay at the Galle Face Hotel, Colombo, because it combines a historical charm with modern standards (facilities, service, food etc.) at a simply amazing location! The current conversion will make it even more attractive!
3/5 Standard of room
4/5 Quality of food
4/5 Value for Money
We stayed in the hotel several nights during our stay in Sri Lanka. Whilst the hotel is in a very good location and has a nice feeling to it, a special atmosphere, we were multiple times disappointed by the service. The quality of the superior rooms varied from a crappy room in the basement to a nice big room with a balcony - you never knew what you would get and the staff were not helpful in trying to explain the differences in the room categories. Service was disappointingly slow (half an hour for a drink on the terrace), reservations were mixed up or not found, and the nice Sri Lankan service attitude had not extended to the hotel. It felt like the staff were not happy to work at the hotel, and paid it on the customers. Most disappointing, however, was that this historical classy hotel seems to have turned into a trashy wedding hall, with at least one wedding per day, disturbing the stay and sleep of the other guests.
4/5 Standard of room
3/5 Quality of food
3/5 Value for Money
Galle Face Hotel Colombo is situated in the heart of the commercial capital of Sri Lanka, next door to the Galle Face Green, which for many years was a racecourse but is now a public promenade.