431 Ta Ya Rd., Taichung, Taiwan
The hotel requires some make-over. It is old and service was poor. It was indicated in the room that each guest will be given 2 bottles of mineral water but only 2 bottles were given for the room of 3 pax. When requested, there was some hesitation and bargain before we were given 2 bottles each. The air-condition of the room was not functioning well. THe air-con was turned on from the time we checked-in in the afternoon at about 2pm till 9pm but the room was still warm. We have to remove my baby's clothes to cool her down. When we checked-in in the afternoon, we seeked help from the housekeeping person, she claimed that the room was cooled enough but she was standing along the passage way not anywhere near to where we would sleep (the bed). It was after we returned to the hotel at about 9pm that we requested for a room to be changed. It was after quite a while of explanation that we were given a cooler room. This hotel was rated 4 stars but the service and the quality of the room are not comparable to 3-stars hotels that I have stayed in in Kaohsiung and Taipei during the same trip to Taiwan.
2/5 Standard of room
0/5 Quality of food
2/5 Value for Money
The lobby was grand in a Chinese way and the room (and carpet, often a problem) was clean and well-maintained. The in-town location was what we were looking for and was quiet. The TV had only local stations in Chinese, surprising for a business hotel; the hotel was used chiefly by Chinese and foreign tour groups while we were there. The receptionist had trouble finding our reservation because it was listed not under my name but rather under my title: Prof. This made for a few moments of anxiety after a long day of travel but the HotelTravel.com reservation coupon did the trick. My local friends felt I got a good deal via HotelTravel.com as this hotel is regarded locally as very upscale and expensive.
4/5 Standard of room
0/5 Quality of food
5/5 Value for Money
Plaza International Hotel Taichung is located at the heart of Taichung City.