81/4 Mae Rum Pung Beach, Pae district, Rayong, Thailand
The only disappointment in a 2-week stay in Thailand. The executive rooms are quite large but way below what you can expect from a 4 star hotel's exec room: The staff barely speaks English. Room was dirty (they seem to be using brooms only, nevr figured out ohow to clean corners) Sanitized (!) glasses were full of greasy fingerprints Bathroom covered with limescale, broken basin, clogged pipes TV reception: poor quality A friend of ours booked a massage via reception: masseuse never showed up, as reception messed up with times we booked a 'hotel taxi' to take us back to the hotel: still waiting! we could hear our neighbours watching TV (exec room) Breakfast is really basic. and so on.... Poor location: the beach is not even OK, nothing to do near the hotel average guesthouses are much cheaper and much better. Note: I am not the usual whiner: I loved the 10 other nights I spent in that country in 4 other different places.
1/5 Standard of room
2/5 Quality of food
2/5 Value for Money
The standard of the executive room was down,but the professionalism and friendliness of the staff was excellent. Good location.
3/5 Standard of room
3/5 Quality of food
5/5 Value for Money